The terms of buying gold here.
Six points, in plain language: what you are agreeing to when you buy bullion from us.
Prices move, and the one you lock is the one you pay
Every price on this site is calculated live from the gold board. When you reach checkout the price is held for a fixed window, and that locked figure is what your order is written at — even if the market moves while you pay.
An order is a financial record
Bullion is a regulated purchase. Your order, invoice and the serial numbers of the bars issued to you are kept for as long as Egyptian commercial and tax law requires, which means a completed order cannot simply be deleted on request.
Identity checks above a threshold
For high-value purchases Egyptian anti-money-laundering rules require us to record a national ID. Below that threshold we do not ask for one.
Delivery and pickup
Delivery is insured to the address you give us, which means sharing your name, phone and address with the courier. Pickup orders are handed over at the branch you choose, to the person named on the order.
Buy-back
We buy back what we sold you at the board rate of the day, after inspection. A quote is indicative until the metal is assayed at a branch.
Your data
We use your details to quote, sell, deliver and support your order, and for nothing else. We do not sell your data. The full detail is in the privacy policy.
The complete detail is in our privacy policy. Questions go to info@swissgold.com.eg or the hotline 19215.